Customer Service Specialist (1425)

Job Description

We are currently looking for a professional on the position of Customer Service Specialist in Rompetrol Georgia.
Location: Tbilisi, #12 M. Aleksidze str., King David Business Center
Full Time position.

Your new role:

Providing efficient service to the corporate customers.

Activities going to help you shine:
•    Receiving and registration the contract into the system, according to the work procedures
•    Registering usernames and passwords for customers in the portal and sending the information via e-mail 
•    Manage Setting -vehicles cards, easy ring devices for B2B clients
•    Reporting
•    Changes the fuel filling at the vehicle level
•    Answering incoming customer calls and e-mails
•    Issuing and dispatching of cards and pin numbers for customers
•    Resolving product or service problems by clarifying the customer’s complaint, determining the cause of the problem; selecting and explaining the best solution to solve the problem.
•    Response to incoming complaints and request in the call center
•    Maintain a positive and professional attitude toward customers.

The fuel needed to go further with us:
•    University Degree 
•    Work experience in a Customer Service or a similar position / equivalent – 1 year
•    Foreign Languages: English – intermediate level; Russian - intermediate level
•    MS Office - intermediate level

You will be supplied with:
•    Supportive and professional international teams and environment
•    Competitive Health insurance package
•    Learning and development possibilities
•    Short working schedule on Friday

What you need to do now:
If you are interested in this role, go to "apply now" to fill in your application and upload an updated copy of your resume in English.
Fuel your career and start a new journey with us!
#GetFurtherWithUs

*Important information: the resume and other information you send, may contain personal data, including special data, that is provided by the law of Georgia on “Personal data protection”. We would like to inform you, that aforementioned data will be processed by LLC “Rompetrol Georgia” for the purpose of making decision on establishing a legal employment relationship with you. The information sent by you, may be considered for another vacancy, based on the vacancy requirements or be reserved for another relevant vacancy. The information sent may be stored up to 6 months. After that, the data is depersonalized.
If you agree with the above, please, send your resume. Also, if you want LLC “Rompetrol Georgia” to stop processing your personal data, please, write to us at the following e-mail address: apply@rompetrol.com